Currently, we exclusively cater to customers only within the United Kingdom.

any orders completed before 1.30pm will be promptly dispatched via our next day delivery service.

We collaborate with leading carriers and local courier partners to provide you with flexible delivery options. You'll be asked to choose your preferred delivery method during the checkout process for added convenience.

Certainly! As a VAT registered entity, we're equipped to furnish you with a VAT invoice upon your request, ensuring compliance and transparency in our transactions.

Customer satisfaction is our priority, and while we strive to ensure you're pleased with our products, we understand that circumstances may necessitate returns. Should you need to return an order, simply reach out to us via email, and we'll guide you through the process. Please note, we operate on a 30-day return policy, and return shipping costs are to be covered by the customer.

OK! If you require assistance, feel free to give us a call at 01394 825 839, or you can reach us via email at enquiries@tilebackerboards.co.uk. We're here to help!